Chicopee Auto Repair

4

I have been going to this place for a couple times now to see how they are since they are close to my residence. I have no complaints about any service I had here. They do thier work in a timely manner and are always curteous. During my routine maintenance of my vehicle they have found other items of concern under the hood during thier after maintenance inspections. Example are a coolant leak out of my headgaskets and oil leaks from my VVTI oil hose and later another coolant leak in my water pump and a continued leak from the hose even after Toyota fixed all the items in question. I took my vehicle to toyota since it is still under warranty and all the work found was covered at no charge. These items were found in a manner of service that you would never recieve from any jiffy lube type of business. I applaud E&G for taking the time to worry about thier customers vehicle and doing what should be expected in service. They have a great eye for finding problems before they become a bad situation. They even noticed a bolt that toyota forgot to put back in during the VVTI oil hose repair. As for Jons previous review on E&G I find it hard to believe that any auto service company would try to charge $3000 dollars for any exhaust repair and not change out the hangers. Dear Jon you are full of $h!t and you need to be beat with a stick haha. E&G might be a little higher price than other places but of course you get what you pay for in the end. You might get your oil changed at jiffy lube but a mile down the road your car stops dead because they over looked any other obvious prblems under the hood but atleast your oil is good in your inopperable vehicle haha. That would not happen if you went to E&G and got your vehicle fixed by a mechanic and not a teenager looking for a job. Oh and they agreed to do an inspection for me after toyota fixed my head gaskets and oil leaks and did not try to charge me anything for an hour of thier time. Now that is awesome customer service. They will never pressure you into anything that you do not need. I would recommend this place to anyone that wants quality service and the job done right and i do refer all my friends and family. If not go ahead and go to jiffy lube and you can fight them when you have a car that dont work.

5

Service is good, just took a little longer than I thought it would. Change parts dealer.

Hi John, I am sorry the head light bulbs that you provided us were incorrect and you had to wait for us to get the correct ones. As I'm sure you saw, those are not common bulbs but we will now stock a few for the future. Thank you for taking the time to review us.Eric

- E&G Automotive. Inc.
5

We drive the extra distance to take our cars to E&G. Our cars are both over 10 years old; one has 120,000 miles and the other 180,000. We depend on Eric and his team to keep them in great condition.

5

Had trouble and brought my vehicle to another garage 3xs and still was not correct. Then I bought it to E & G and it is now running like brand new! So happy. Great professionals! Paul and Brian were wonderful.

5

I have my truck & my wife's suv serviced here. Always very happy with the work done at E&G Auto & would not want anyone else touching our vehicles.

5

I appreciate the service I receive at E & G Automotive. I have been a customer since 2001. 2 vehicles later and I still am a repeat customer. I have NEVER had to return because of "bad" service. I will be a customer as long as you are in business. April

4

As usual consistent great service

4

always great service and we leave with confidence our car is road safe and reliable. Thank you

5

I brought my car to E&G to replace my fuel pump and serpentine belt. Brian had my car done the day after I brought it there. The service was great, the car was ready a lot faster than I expected, and the price was unbeatable - I checked! So happy with my experience, thanks guys!

5

My air conditioning was dying quickly and so was I. They got the car in quickly, diagnosed it and recharged. Now, we arw both doing well!

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